Careers » Wine Shop Manager

Oregon’s leading winery seeks a customer service-minded individual to manage the Wine Shop located at the Bistro. This is a great opportunity for a wine expert to join the professional team at King Estate Winery, located in Eugene, Oregon. Our ideal candidate believes in the pursuit of outstanding customer service, growth in on-site sales and educating customers about the King Estate wine portfolio.

Essential Job Functions:

• Provide the highest level of guest service
• Understand the breadth of King Estate wines and educate our customers in a manner that will foster customer loyalty and repeat business
• Be knowledgeable and familiar with King Estate wines; must be able to communicate information on current releases, library wines and club wines
• Actively promote the sale of King Estate wines
• Receive wine, rack, categorize, manage inventory of complete Bistro Wine Shop
• Maintain competence with computer functions, including retail POS systems
• Maintain cleanliness and organization of wine shop
• Effectively communicate and explain the extraordinary wine club to all patrons

Requirements / Competencies:

• Two (2) years of experience in the wine industry
• WSET or Sommelier Certification (or in process)
• Strong sales and customer service experience
• Sound wine knowledge with a commitment and enthusiasm for King Estate wines
• Experience working with fine wine and food in a customer service focused environment; proven customer service skills a must
• Highly motivated, hospitality- and sales-driven with an outstanding work ethic
• Ability to maintain a positive attitude and gracious behavior when environment becomes stressful and fast-paced
• Excellent time management, organizational and prioritization skills
• Ability to multi-task
• Demonstrated reliability, punctuality, and adherence to operating procedures
• Flexible schedule required: evenings, weekends, holidays as needed
* Thorough knowledge of P&L management and cost control
* Strong Microsoft suite capabilities

Physical Requirements:

• Ability to lift 50+ pounds repeatedly
• Stand, sit, walk for extended periods of time
• Stoop, reach, kneel or crouch, use hands for duration of shift
• Working environment has exposure to both indoors and outdoors

To apply, email